We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by telephone, email, direct mail, via social channels or other means of electronic communication to inform you about Ice Digital or our Services, new Products and Services, to update you on news or a topical issue, invite you to take part in a survey, or invite you to an event. We also use cookies and similar technologies to provide the most relevant information to you. For information about managing email subscriptions and promotional communications, please visit the How to Access and Control Your Personal Information section of this Statement.
For information on how we use the data we collect if you are applying to work with Ice Digital, please see our Recruitment section below.
Ice Digital does not and will never sell or share personal information. We only use your data as authorised in this Statement.
You can opt out of receiving certain direct communications from Ice Digital. If you wish to stop receiving emails from us, you can do so by following the instructions included in every email sent to you via either the “Unsubscribe” tab for a system generated email or by replying with “UNSUBSCRIBE” in the subject line for a direct email. We respect your choice, and we will stop sending you promotional emails once you unsubscribe.
If you no longer wish to receive phone calls from Ice Digital, tell us on the call or email: hello@ice-digital.co.uk
If you no longer wish to receive direct mail from Ice Digital, send an email to hello@ice-digital.co.uk, call us on 07738 381330 or write to us at:
Ice Digital Marketing Ltd
14A Staveley Road
Shipley
Bradford
BD18 4HD
It may take up to 4 week/s to process your request.
Please note, we will continue to communicate with you for issues relating directly to the Products/Services which you receive from us.
You can review, edit or delete your personal data by contacting us directly at hello@ice-digital.co.uk.
You can always opt out of receiving promotional emails and other types of marketing communication from us.
Please note, we will continue to communicate with you for issues relating directly to the Products/Services which you receive from us.
We use various methods to help us personalise our website for you, remember your preferences, understand how users are using our websites, and help customise our marketing offerings including cookies, tracking pixels, referers’ IP addresses, how you interact with our website and environment variables. By visiting our website, you agree to the use of cookies and similar technologies for the purposes described in this Statement.
We collect: name, email address, IP address, your interactions with our website and information provided by third parties, cookies and similar technology.
Why: We use this information to share news and Products and Services offered by Ice Digital. Additionally, the IP address helps us to understand geographic information about our website visitors better so that we can improve our website for everyone.
A cookie is an element of data that a website can send to your browser, which may then store it on your system. It can then be used to provide you with tailored information. Cookies are used to better personalise the content that you and other users will see. We may use the information to research and understand how our users’ habits are similar or different so that we can enhance your experience on our site. We do not collect any personally identifiable data from cookie derived data without your permission.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
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- A referrer is the information passed along by a web browser that references the web URL you linked from and it is automatically gathered by our web server. This information is used by Ice Digital to identify broad demographic trends that may be used to provide information tailored to your interests.
- IP addresses are automatically gathered by our web server. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the web pages you request) can be sent to you. You will not be personally identified from this information.
- Environment variables we gather, usually through Google Analytics, include time, type of web browser being used, the operating system/platform, and CPU speed. This information is used for broad demographic information and personalising websites, such as serving small images to mobile devices.
- Third party cookies are those placed by websites and/or third parties. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, Google’s Data Use Policy.
- Analytics cookies. We use analytics cookies like those offered by Google Analytics, to help us understand things about how our site is being used, like how long a visitor stays on our website, what pages they find most useful, and how they arrived at it.
How to control cookie settings
Most web browsers allow you to control cookies through their settings preferences, however if you limit the ability of websites to set cookies, you may impact your overall user experience. Below you can learn about how to control cookie settings on popular web browsers:
Please view our Cookie Policy for more information on what cookies are and what cookies are used on the Ice Digital website.
There are four types of cookies:
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- Strictly Necessary Cookies – These are essential to make a website work and provide features you’ve asked for. Generally, these are used to provide shopping baskets and similar. Without these cookies the website may not work as intended.
- Performance Cookies – These collect anonymous information about users for the purposes of tracking the performance of a website. Common uses include well-known analytics tools such as Google Analytics.
- Targeting/Advertising Cookies – These are similar to performance cookies. However, they are used to track users’ behaviour and that information is then used on a “per user” basis to advertise products/services on the basis of the behavioural information collected.
- Functionality Cookies – These are used to remember automatically the choices that users have made in order to improve their experience on the website; for example, selecting desired layout or language.
We use several modern marketing tools in support of our advertising efforts.
Ice Digital may work with third party advertisers that use cookies and similar technologies to provide more relevant advertising about our Products and Services on our website and across the internet. To provide this ‘interest-based advertising’, the parties combine non-personal data about your online activities acquired over time, which helps cater advertising that is delivered to you. Examples of this may include an advertisement on a Facebook page, or a Google owned page such as a search results page or YouTube, or on a site within Google’s advertising network. We do not share your personal information as part of this process. We do not share your personal information as part of this process. You can opt-out of these personalised ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website. Opting out may make the ads you see across the internet less relevant to you.
If you have opted out of receiving communications from us, we will not use your email for interest-based advertising, although you may still be subject to certain interest-based advertising depending upon your browser and device settings.
You may wish to share personal information with Ice Digital regarding employment and partnership opportunities. As part of the recruitment process, we may ask for your permission to hold your personal information. We will retain the information for two years, or for the duration of your application. If after this period, we have found no suitable vacancies, we will delete your information.
Ice Digital is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit data over the Internet, we protect it using encryption.
Ice Digital takes suitable precautionary measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. Your personal information is stored on servers that are kept in a controlled environment with suitable physical, electronic and managerial procedures to safeguard and secure its access. While we take reasonable precautions to guard personal information we collect from you, no security system is impenetrable.
We use data to develop business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of our business.
